Privacy Policy

1. INTRODUCTION

Welcome to HoMEso. Your privacy and the security of your personal data are very important to us. This Privacy Policy explains the types of personal data we collect and how we process and protect that data.

2. DATA CONTROLLER

The data controller for the personal data collected and processed through the website ho-me-so.com is DIVINE LAB d.o.o., located at Italijanska ulica 8, 1000 Ljubljana, Slovenia. Registration number: 8588597000, VAT number: SI94543917. For any data protection inquiries, you can contact us at [email protected].

3. PERSONAL DATA WE COLLECT

Data you provide to us: This includes information you provide when registering for an account, purchasing our products, subscribing to our newsletters, or contacting us for support. It typically includes your name, email address, shipping address, payment information, and any communications you have with us about your orders.
Data we collect automatically: When you visit our website, we may collect information about your device and usage of our site. This includes your IP address, browser type, and information about the pages you visit, collected through cookies and similar technologies.

4. HOW WE USE YOUR DATA

We use your personal data to:

Process and fulfill your orders.
Communicate with you about your account or transactions.
Send you promotional materials, subject to your marketing preferences.
Enhance and personalize your shopping experience.
Comply with legal obligations.

5. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

Your consent (e.g., to receive newsletters).
The necessity to fulfill a contract with you (e.g., to process your order).
Our legitimate interests (e.g., to prevent fraud).
Compliance with legal obligations.

We share your data only with trusted third parties that assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

7. DATA SECURITY

We implement a variety of security measures to maintain the safety of your personal data when you place an order or enter, submit, or access your personal data.

8. YOUR RIGHTS

You have certain rights under the GDPR, including the right to access, correct, transfer, restrict the processing of your personal data, and, in some circumstances, to object to the processing of your personal data. You can exercise these rights by contacting us at [email protected].

Email: [email protected]
Address: DIVINE LAB d.o.o., Italijanska ulica 8, 1000 Ljubljana, Slovenia.